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Error: "Printer not activated, error code -41" or "Printer not activated, error code -30"

Created on  | Last modified on 

Description


Cause

The only supported version of the Amyuni PDF Converter driver at this time is the “Amyuni Document Converter 600”.

Resolution

Reinstall Sage 100 PDF Converter from Paperless Office Advanced Options

  1. Right-click Sage 100 shortcut and choose "Run as Administrator" option
  2. Log into Sage 100
  3. Select File, Run from Sage 100 Toolbar
  4. Type: PL_AdvancedOptions_Ui
  5. Select OK
  6. Select OK to select default date
  7. Select 'Install Converter'
  8. Exit Paperless Office Advanced Options and try printing to Paperless again

*Note - You may need to locate the 600 convertor driver and install that seperately before testing for the error again.

Update Sage 100 PDF Converter driver

  1. Open Devices and Printers.
  2. Right Click on Sage 100 PDF Converter.
  3. Select Printer Properties.
  4. Open Advanced tab and select Amyuni Document Converter 600.

DocLink: Sage 100 PDF Converter missing from Windows available printers on Windows 10 (version 1903)