Description
Cause
After an EFT or Check has been voided the transaction is no longer available to be edited. There is not a task in Accounts Payable that will allow a void transaction to be reversed. See resolution for options on recreating the voided transactions.
You can also submit an Enhancement Request to our development see article 39299 "DocLink: How do I submit enhancement requests for Sage 300 Construction and Real Estate?" if you would like to suggest a change.
Resolution
You can recreate the payment using one of the following options:
- Re-enter the check using a different check number, for example add 999 before the original check number.
- Re-enter the same check number by following article ID 17913 DocLink: How do I void and reuse an Accounts Payable check number for error correction? beginning with step 3.
- Re-enter the EFT payment.
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