Resolution
CAUTION: Sage Customer Support does not assist with issues related to third-party products or enhancements, hardware, report customizations, state or federal tax-related questions, or specific accounting questions. Please get in touch with your Sage business partner, network administrator, or accountant for assistance. Please refer to our Scope of Support document for details.
Avalara will discontinue support for Transport Layer Security (TLS) versions 1.0 and 1.1 on our Production environments for REST V1 and SOAP based integrations as of December 31, 2022.
Please review the Avalara announcement HERE
Effective as of January, 2023
V12: Upgrade to 2021R4 (12.0.28 or latest patch) which utilizes REST V2
- Verify REST V2 URLs are defined in LTPAR (Setup, Usage, Sage Sales Tax connection)
- New V2 REST Test URL: https://sandbox-rest.avatax.com
- New V2 REST Production URL: https://rest.avatax.com
V11: Update to 11.0.22, install maintenance and verify V2 REST URLs are defined in LTPAR
- Please contact support to request maintenance 7341
- Define V2 REST URLs referenced above
U9 and prior:
WARNING: Please contact your Business partner regarding this matter
DocLink: TLS Support for Sage Sales Tax (SST)