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Default payroll GL accounts populated incorrectly after going into Payroll Settings

Created on  | Last modified on 

Description

A defect was introduced in the 2022.0 version (released July 2021) where the default payroll GL accounts can be changed by editing Payroll Settings. 

This will occur if you have changed the GL accounts in Employee Defaults in the Employee Fields or Company Fields tabs, and then go into Maintain, Payroll, Payroll Settings for any reason and then click Finish. 

In particular, if the Soc_Sec_C company field has been changed, it will result in the accounts below it being overwritten with the same account number. If other fields on Employee Fields or Company Fields are changed, it will just revert to the original account. 

The problem only occurs if you click Finish; opening Payroll Settings and then clicking Cancel to close has no effect.

Resolution

If you are on the 2022.0 release and have changed the default GL payroll accounts or have gone into Payroll Settings for any reason, you should follow the steps below to ensure your GL account selections are correct. Even if you don't believe you have gone into Payroll Settings, we recommend checking anyway because another user could have done so.

  1. Go to Maintain, Payroll, Employee Defaults.
  2. Select the Employee Fields tab and verify that the GL accounts selected are correct. Change any that are incorrect.
  3. Select the Company Fields tab. Verify that the liability and expense GL accounts are correct, and change any that are incorrect.
  4. Click OK to save the changes.

If you need to make changes in Payroll Settings, it is recommended to take screenshots of or write down the information in Maintain, Payroll Employee Defaults—both Employee Fields and Company Fields.

This issue has been resolved in the 1st Jan 2022 tax update available 12/14/21.

If you discover that payroll had been run with the GL accounts being incorrect, please refer to How to correct the account used on payroll checks.



Steps to duplicate

1. Create a new company and run the payroll setup wizard. 2. Open the employee defaults screen take note of the default GL accounts listed on both the employee fields and company fields tabs. 3.Click on the company fields tab and change the default GL liability account in the first field (by default Soc_Sec_C). 4. Click OK to save the change and close the employee defaults screen. 5. Open the payroll setup wizard, once open click on the Finish button. 6. Open the employee defaults screen and click on the company fields tab - notice all liability GL accounts have now been changed to whatever was selected in field 1. 7. Click on the employee fields tab and notice these GL accounts have also been changed to whatever was selected in field 1 on the company fields tab.

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