Description
Cause
- Crystal Runtime .NET Corruption
Resolution
Steps to be performed upon the affected Sage HRMS Client User machine:
- Access Programs and Features
- Verify if Crystal Runtime shows as installed to the machine
Crystal Runtime .NET shows as Installed
- Manually Uninstall the CR Runtime .NET
- Manually Install the Crystal Runtime .NET
Crystal Runtime DOES not show as installed on the affected machine:
- Manually install the Crystal Runtime
(Default Sage HRMS Application Server Windows location to Crystal .NET Runtime: C:\programdata\sage\sagehrmsserver\client\payroll
Install the CRruntime.net msi)
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