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How to install the Sage 50 Connection Manager on the server

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Summary

How to solve the error "Please update the Sage 50 Connection Manager to version xx.x on computername ." You can install or update Sage 50 on a server by either downloading it fresh, using files from another system, transferring an update from another computer, or directly updating through the Connection Manager.

Description


Resolution

 Watch our install video:

Option 1: Download Sage 50

  1. Log into the server.
  2. Download the program from Sage 50: Download Portal and run the .exe file.
  3. If the Windows Firewall is enabled on the server, ensure to use the option to have Windows Firewall automatically configured to work with Sage 50.
  4. Select Advanced if the server only stores the data file and no one uses the program on the server and select Next to proceed.
  5. Select Server - only for Sage 50 Server Components and select Finish.

Option 2: The Full Product has already been downloaded on another system

  1. Open the C:\Sage folder.
  2. Select Sage 50 Installer Files - CDN Release (select the appropriate release, ie 2024.0).
  3. Copy the folder to the server - either via shared drive or USB key.
  4. On the server run the Launch.exe file.
  5. Select Install Sage 50.
  6. Select the Language.
  7. Select OK.
  8. Select Yes for the Windows Firewall setup and select Next.
  9. You have two options: Typical or Advanced.
    1. Select Advanced
  10. Select Next.
  11. Select Server - only for Sage 50 Server Components.
  12. Select Finish when the install completes.
Option 3: The update was already installed on another system
  1. Go to the system where the update is already installed.
  2. Select Windows Start, then Computer.
  3. Go to C:\Users\Public\Documents\Sage Software\Simply Accounting\Download.
  4. Find the latest update that was installed.
    1. Example: 2023.2 full product SA_20232CPUP1.exe
  5. Copy this file to a USB stick or to the server.
  6. Run this update on the server to update the Connection Manager.

Option 4: Update the Connection Manager from the Sage 50 Connection Manager window

  1. Open the Connection Manager.
  2. Click the Update button.
    1. The Update button will only show if you selected "Server-only" install

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Related Solutions

How to perform a workstation install and or update
Sage 50--Canadian Edition: Download Portal