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Error: "Unprinted Items. The following unprinted items exist for the company you are closing." when closing a year

Created on  | Last modified on 

Summary

Steps to resolve Error: "Unprinted Items. The following unprinted items exist for the company you are closing." when closing a year.

Cause

Transactions missing a reference number.

Resolution

Although you can print invoices, checks, and payroll checks after closing a year; you will not be able to make changes. We recommend you print all unprinted invoices, checks, and payroll checks before closing the year.
Note: 1099 forms cannot be printed from a closed year. You need to print the 1099 forms before closing the fiscal year.

For hands-on instruction for closing a year, see Closing your fiscal and payroll years.

Section 1

Option 1: Find unprinted invoices

  1. Select Cancel, then Yes to close the Year-End Wizard.
  2. Select List, Customer & Sales, Sales Invoices.
  3. Select All Transactions in the Date Range field.
  4. Click on Invoice No. in the table to sort by invoice number. Invoices that do not have an invoice number assigned will appear at the top of the list.
  5. Double-click on one of the invoices to display it on the invoice window.
  6. Print the invoice to assign an invoice number or if you don't need to print the invoice, enter the invoice number in the Invoice No. field, then click Save.
  7. Repeat steps 4 - 6 for all invoices that need an invoice number.

Option 2: Batch print unprinted invoices

  1. Select Cancel, then Yes to close the Year-End Wizard.
  2. Select Reports & Forms, Forms, Invoices and Packing Slips.
  3. Double-click the Form you use.
  4. Leave the Invoices to print/e-mail set to Unprinted invoices.
  5. Enter the last day of the fiscal year you are going to close in the through box.
  6. In the Number the first invoice box enter a starting invoice number, then select Refresh List. The list will show how many unprinted invoices were found and will print.
  7. Click Print/E-mail, then OK.
  8. After all invoices have printed, select Yes to assign the invoice numbers.

Section 2

Option 1: Find unprinted Checks

  1. Select Cancel, then Yes to close the Year-End Wizard.
  2. Select Lists, Vendor & Purchases, Payments.
  3. Select All Transactions in the Date Range field.
  4. Click on Check No. in the table to sort by check number. Payments that do not have a check number assigned will appear at the top of the list.
  5. Double-click on one of the payments to display it on the payment window.
  6. Print the payment to assign a check number or if you don't need to print the check, enter the check number in the Check/Reference No. field, then click Save.
  7. Repeat steps 4 - 6 for all payments that need a check number.

Option 2: Batch print unprinted checks

  1. Select Cancel, then Yes to close the Year-End Wizard.
  2. Select Reports & Forms, Forms, Checks.
  3. Double-click the Form you use.
  4. Enter the last day of the fiscal year you are going to close in the Include checks through box, then select Refresh List. The list will show how many unprinted checks were found and will print.
  5. Click Print/E-mail, then OK.
  6. After all checks have printed, select Yes to assign the check numbers.

Section 3

Option 1: Find unprinted payroll checks

  1. Select Cancel, then Yes to close the Year-End Wizard.
  2. Select Lists, Employees & Payroll, Paychecks.
  3. Select All Transactions in the Date Range field.
  4. Click on Check No. in the table to sort by check number. Paychecks that do not have a check number assigned will appear at the top of the list.
  5. Double-click on one of the paychecks to display it on the payroll entry window.
  6. Print the paycheck to assign a check number or if you don't need to print the check, enter the check number in the Check Number field, then click Save.
  7. Repeat steps 4 - 6 for all paychecks that need a check number.

Option 2: Batch print payroll checks

  1. Select Cancel, then Yes to close the Year-End Wizard.
  2. Select Reports & Forms, Forms, Payroll Checks.
  3. Double-click the Form you use.
  4. Enter the last day of the fiscal year you are going to close in the Include checks through box, then select Refresh List. The list will show how many unprinted checks were found and will print.
  5. Click Print/E-mail, then OK.
  6. After all checks have printed, select Yes to assign the check numbers.

Section 4: 1099 forms

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