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How do I modify my firewall or Internet Security?

Created on  | Last modified on 

Summary

How to modify firewall or Internet Security for Sage 50—U.S. Edition

Description

Cause

Sage and the Actian database can be mistakenly identified as an intrusion threat by many firewall and anti-virus programs. This is due to the way that Sage installed apps (such as Peachw.exe, w3dbsmgr.exe, and others) communicate with other workstations on a network and with the Internet.

Resolution

CAUTION: This solution requires advanced knowledge of your computer's operating system. Contact your system administrator for assistance. Modifying your Windows Registry incorrectly can severely affect system operations. Sage is not responsible for operation issues caused by incorrectly modifying your Windows Registry. Always create a backup of your data before proceeding with advanced solutions. 

Note: Sage and Pervasive can co-exist with most commercially available firewalls. Successful integration depends on you properly setting up your firewall to allow Sage and Pervasive to function normally.

Section I: What firewall am I using?

  • Run our Security Application Scanner to search your computer for firewall and anti-virus software, refer to the link in Additional information.
  • Use the mouse to hover over the icons in the system tray, in the lower right corner next to the clock. Each icon should give you the name of the application that is running. Look for Internet Security or firewall software.
  • Select Start, All Programs, and then look for Internet Security or firewall software.
  • Select Start. Settings, Control Panel, Add/ Remove Programs, and then look for Internet Security or firewall software.
  • Press Windows Key+R keys, type services.msc, and then click OK. Look for Internet Security or firewall software in the services list.

Section II: Some of the most popular firewall programs

  • Microsoft Windows Firewall
  • Norton Internet Security
  • AVG Internet Security
  • McAfee Internet Security
  • Kaspersky Internet Security
  • Panda Internet Security
  • TREND MICRO Titanium Internet Security
  • Comodo Internet Security

Section III: Before installing Sage

  1. Turn On your firewall software.
  2. Turn On firewall alerts.
  3. During installation if prompted by your firewall, always Allow or Unblock the following files:
  • Peachw.exe
  • PeachUpd.exe
  • PeachtreePrefetcher.exe
  • w3dbsmgr.exe
  • w3lgo103.exe
  • Sagereg.exe
  • Sagemgr.exe
  • SmartPostingService[Version].exe
  • During Installation some firewalls, like ZoneAlarm, may prompt you to allow additional files, you must allow these additional files as well.
  1. In some cases it is necessary to allow specific ports through, allow TCP ports 443, 1583, 3351, and 5222 through your firewall.

Section IV: Sage already installed

Make sure that the following files are always set to Allow or Unblock within your firewall:

  • Peachw.exe
  • PeachUpd.exe
  • PeachtreePrefetcher.exe
  • w3dbsmgr.exe
  • w3lgo103.exe
  • Sagereg.exe
  • Sagemgr.exe
  • SmartPostingService[Version].

Note: Please refer to DocLink: Files to allow through firewall and antivirus.


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